About Travelmall

Why does travelmall offer more rates than other online agencies?

Travelmall receives rates for hotels from different sources, far more than you will see at other online agencies. Doing this enables our customers to "get the best deal" by comparing the different offers available.

1. Prepaid Rates

These are live feeds from leading wholesalers of Global hotel rooms with allocations of rooms. These are the same companies who provide packages to travel agents around the world.

2 Pay on Checkout Rates

These rates come direct from the hotel's reservation system. You can reserve a room up to the day of arrival and take advantage of dynamic packages created by the hotel. e.g. weekend packages, spa packages.

Our Team

Travelmall is made up of a team of professionals, from the travel, finance, product development and IT industries. Together, we provide Internet hotel reservation information and service for hotels in more than 1,500 cities worldwide. The customer service team of Travelmall comprises of dedicated, multilingual reservation consultants, who are trained to provide the most personal and efficient service to all our customers.

Our Commitment

Travelmall is committed to quality in all aspects of the products and services we provide.

Product – We seek to provide the most comprehensive list of accommodation products around the world.

Pricing – We are able to provide the most competitive rates across our line of accommodation products, utilising our strong purchasing power.

Customer service – We are committed to providing excellent service to our customers and it is our objective to ensure that all our customers around the world enjoy a hassle-free online reservation experience.

Security - We ensure the complete security of your personal and credit card details by using SSL encryption.

In addition, we work with leading financial institutions around the world to provide a highly secure and easy to use payment system, giving consumers confidence and security when making online payments.

Tour East Australia Pty. Ltd.
Suite 2, Level 2
189 Kent St
Sydney
NSW 2000
Fax +61 2 8314 5898